Raise a complaint

We're committed to making every stay at Coastfields a great one. If something hasn't been right, we want to hear about it so we can put it right.

Please use the form below to submit your complaint. We'll make sure it reaches the right team at your park, and you can expect to hear back from us as soon as possible.

Location DetailsPark Name*Specific Area*

Customer DetailsFull Name*Email Address*Contact Phone Number*Preferred Contact Method*Booking Reference Number (if applicable)

Complaint DetailsNature of Complaint*Detailed description of the complaint* (0/500)Have you already reported this issue on site?*

I confirm that the information provided is accurate and agree to Coastfields Leisure using this information to investigate my complaint.*Privacy Notice: We respect your privacy and will never share your information with third parties without your explicit consent. By submitting this form, you are agreeing to the terms of our Privacy Policy.